Caring for your Mattress
Care Guide
Thank you for your purchase of a handcrafted Araam sleep system. Please take a few moments to read the care instructions here — a little extra attention now will let your new mattress provide deeply restful, rejuvenating sleep for many years to come.
Caring for your mattress
Upon delivery
Your mattress and/or topper may have compressed slightly during transportation — this is perfectly normal and it will soon resume its natural shape and size. Once unwrapped, leave the mattress uncovered for a few hours to breathe. You may notice a slight odour from the natural fillings after unpackaging; it is no cause for concern and dissipates once the mattress has aired.
Care for your bed
By taking regular care of your bed during your waking hours, you can be confident it will continue to take care of you while you sleep.
Care for your mattress
We strongly recommend a high-quality cotton or wool-faced mattress protector under your bed linen to protect against spills and stains and to promote hygiene. Avoid plastic-based, non-breathable covers, which trap condensation and risk mould. Failure to use a mattress protector could invalidate the guarantee.
Expect body impressions
Most people sleep in the same position every night, so body impressions are normal — a positive sign that the generous upholstery fillings are conforming to your body’s shape, weight, and sleeping pattern. Rotate and turn your mattress as indicated to minimize body impressions.
Rotating & turning
Rotating and turning the mattress periodically (as appropriate for the model) helps the fill layers settle evenly.
How to rotate a non-flip mattress
Rotate your mattress end-to-end (head to foot) periodically to help the fill layers settle evenly.
How to rotate a two-sided mattress
For two-sided models, rotate end-to-end once a week for the first three months, and thereafter with the seasons, flipping as appropriate.
Handling your mattress
Never fold or roll your mattress, even briefly — it is designed for use and storage in a flat position only, including when transporting it. For zip-and-link beds, unfasten the mattress before rotating and turning.
Important
Turning safely
Do not attempt to turn or rotate the mattress by yourself — seek assistance to avoid personal injury and to prevent damaging the pocket springs, which would invalidate the guarantee. Do not use the sewn-on handles to lift or carry the mattress; they are intended only to help position it while flat on the base.
Keeping it fresh
Airing your mattress and topper
Let your mattress breathe so body moisture can dissipate. Air it weekly — simply leave the bed linen turned back for a few hours to let air circulate around and through the mattress.
Cleaning your mattress
Clean your mattress every other month with a soft brush to keep it free of dust and fluff — do not vacuum, as this disturbs the upholstery fillings. Treat spills and stains immediately with dry towels; do not use detergents or chemical cleaners, which may bleach or damage the fabric.
How to fluff your mattress
Help your bed keep its comfort and integrity with periodic massaging, best done before a turn or rotation. Remove all bedding, then press down with your fists in an even pattern from the foot to the head of the mattress. For two-sided mattresses, flip and repeat, then work along the sides for best results.
Mattress usage
To keep a consistent shape and support around the perimeter, avoid sitting on the edge for prolonged periods. Do not stand or jump on the bed (mattress or base). Do not remove sewn-in labels — they contain care, quality, and content details vital to the guarantee.
Use a suitable, supportive base
Care for your base
If your mattress is used on a different base than the one tried in store, the final comfort and support could vary. Do not pair a new mattress with an old base or bedstead with a worn spring system, which reduces support and could cause premature wear and invalidate the guarantee. For slatted bases, ensure slats are no more than 7.5cm (3") apart, or use a bedstead mattress base between the slats and mattress. Periodically check that castors, feet, linking bars, and headboard fixings are secure.
Register your warranty
Activate the guarantee on your new Araam mattress by registering it with the brand you purchased.