Privacy Policy

Araam Inc. operates Araam.ca primarily as a business-to-business (B2B) resource, showcasing our range of mattress models for prospective manufacturing and distribution partners. This Privacy Policy explains how we collect, use, and protect information when you visit our Site, contact us regarding a business partnership, or register a product warranty as an end consumer.

This Site is not an online store, and no e-commerce or sales transactions take place on it. We collect personal information only when it is voluntarily submitted through one of two forms described below.

1. Information We Collect

We collect information in the following ways:

Business partnership inquiries. If you are a business representative reaching out about a potential partnership, we collect the information you submit through our inquiry form, which may include:

• Your name
• Company or organization name
• Business email address
• Phone number
• Job title
• The content of your message or inquiry

Information collected automatically.

• Our Site may use cookies or similar technologies to collect standard technical information, such as your IP address, browser type, and pages visited, for analytics and security purposes.

2. How We Use Your Information

Business partnership inquiries. We use information submitted through our inquiry form solely to:

• Respond to your business inquiry
• Evaluate and discuss potential partnership or supply opportunities
• Maintain records of business correspondence
• Communicate with you about our products and services relevant to your inquiry
• Maintain internal records for quality assurance and manufacturing purposes

3. How We Share Your Information

We do not sell, rent, or trade your information to third parties. We may share information only in the following limited circumstances:

• With employees or representatives of Araam Inc who need the information to respond to your inquiry or process your warranty registration
• With service providers who support our business operations (such as email, website hosting, or warranty-management providers), under obligations to protect your information
• With the authorized retailer from which you purchased your mattress, where necessary to verify or process a warranty claim
• If required by law, regulation, legal process, or governmental request
• In connection with a merger, acquisition, or sale of business assets, in which case we will take reasonable steps to ensure your information remains protected

4. Data Retention

We retain information submitted through our business inquiry form for as long as necessary to respond to your inquiry, manage our business relationship, and comply with legal, accounting, or reporting obligations.

When information is no longer needed for these purposes, we take reasonable steps to securely delete or anonymize it.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect the information you submit from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights regarding the personal information you have submitted to us, including the right to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent or object to our use of your information

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. International Data Transfers

If you are contacting us from outside Canada, please be aware that any information you provide may be transferred to and processed in Canada, where our servers and business operations are located. By submitting an inquiry, you consent to this transfer.

8. Third-Party Links

Our Site may contain links to third-party websites, such as industry certifications or partner organizations. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your information, please contact us by:

• Email: info@araaminc.com
• Call: (780) 444-1388

Araam Inc

11616 178 St NW, Edmonton, AB